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Privacy Policy

This Privacy Policy explains how DrivinEats, DrivinInnovations, DrivinHealth, and their affiliates (collectively “DrivinEats”) collect, use, and share information about you.

1. Scope of this Policy

This Privacy Policy applies to information collected by DrivinEats, DrivinInnovations, DrivinHealth, and their affiliates and subsidiaries (collectively, “DrivinEats,” “we,” “us,” or “our”). This includes information collected through our websites, mobile applications, and any other online services that link to this Policy (collectively, the “Services”).

2. Information We Collect

We collect information you provide directly to us, such as when you create or modify your account, request services, contact customer support, or otherwise communicate with us. This information may include your name, email, phone number, postal address, profile picture, payment method, government identification documents, and other information you choose to provide. We also collect transaction details related to your use of our Services, including the type of service requested, date and time the service was provided, amount charged, and other related transaction details. Additionally, we may collect information about your device and location.

3. Use of Information

We use the information we collect to: provide, maintain, and improve our Services; perform internal operations, including fraud prevention, software bug troubleshooting, data analysis, and research; send you communications we think will be of interest to you, including information about products, services, promotions, news, and events of DrivinEats and other companies, where permissible and according to local applicable laws; and to personalize and improve the Services, including to provide or recommend features, content, social connections, referrals, and advertisements.

4. Sharing of Information

We may share the information we collect about you with: DrivinEats service providers (e.g., drivers, restaurants) to enable them to provide the Services you request; third parties to provide you a service you requested through a partnership or promotional offering; the general public if you submit content in a public forum; and third parties with whom you choose to let us share information. We may also share your information if we believe it is required by applicable law, regulation, legal process or governmental request, or to protect the rights, property, or safety of DrivinEats or others.

5. Your Choices and Rights

You have the right to access and correct your information at any time through your account settings. You may also opt out of receiving promotional messages from us by following the instructions in those messages. Please note that if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

6. Security

DrivinEats implements reasonable administrative, technical, and physical security measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

7. Changes to this Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the Services or by other means, such as email. Your continued use of our Services after such notice constitutes your consent to the changes. We encourage you to periodically review this Policy for the latest information on our privacy practices.